We knew there was a better way. TribeTech is a technology partner accountable enough to lead on governance, and responsive enough to pick up the phone.
Our founders watched the gap widen between what traditional Managed Service Providers promised and what they actually delivered, and set out to build something different. These are the purpose, vision and mission that set our direction.
Our Purpose
Why Do We Exist?
Improving the lives of others through the effective use of technology.
Our Vision
What Future Are We Trying to Create?
To be the trusted technology partner for Australian Not-for-Profit organisations.
Our Mission
What Do We Do Every Day to Get There?
We provide exceptional technology services that improve security, productivity and business outcomes while building long-term relationships based on trust.
A Bit of History
1994
The founders and directors of TribeTech, Jason Khourey, Jim Cantor and Scott Atkinson, have had long careers in IT. In 1994 Jim and Scott left IBM to start their first managed services company, Netforce, which they sold to a global service provider in 2010.
2010 to 2017
Over their career, they became frustrated by the widening gap between what was being sold and what was delivered within Managed Services companies. By the time most projects went from sales to presales to delivery and finally support, the client often ended up with something that didn't always deliver on the original promise.
August 2018
In early 2018, Jason started TribeTech as a solution to this. Scott and Jim, sharing the same values, joined shortly afterwards.
2019
We opened our first office in Crows Nest.
April 2019
We received the APAC New Partner of the Year in WatchGuard's 2019 Partner Awards.
2020
In 2020, TribeTech acquired HubOne to further invest in their document management solutions and assist accounting clients to make their businesses more efficient. This also started our development team, TribeDev.
2020
With Covid-19 forcing many of us to work from home and adopt new technologies, the TribeTech team spent 2020 supporting clients remotely and digitally transforming their clients' businesses.
2021 (the day before Australia Day)
Our office collapsed, literally. Demolition work next door had unexpected results and sent our office crashing to the ground. But as we run our business from the cloud, we didn't miss a beat. We all learnt to work from home, which prepared us well for when the pandemic came along two months later.
Late 2021
Later in the year, we moved into our new office in North Sydney, checking that there was no planned demolition work next door.
Throughout 2021
Throughout the 2021 lockdowns, we continued to support our clients whilst maintaining our employees' mental health.
2024 to 2025
We formalised what our clients already knew: we achieved ISO 27001 certification and SMB1001:Gold status, putting an independently verified governance and security framework behind our promise.
Now
We're continuing to grow both the managed services and development teams to support existing and new clients stabilise, enhance and excel their business.
Scroll to travel through our story
The TribeTech Difference
Everything your business needs to run securely and reliably, under one accountable tribe.
Small & Consistent Tribes
Our small teams are responsible for solving your business’s problems from the get-go. You work with the same people for everything, and they remain fully accountable to you.
Working with the Best
We only hire individuals with a select range of skills and talent, people who are passionate about IT and committed to the team.
Staying Ahead of the Game
Continuous growth is part of our DNA. The industry evolves quickly, and so do we.
Collective Services
It is all or nothing with us. We have found the most effective way to help you is to truly be part of your team.
Accountable by Design
We do not just promise good governance. We are independently certified to prove it, to ISO 27001 and SMB1001:Gold.
Their work upgrading our IT led to a significant increase in productivity. They took the time to explain the options in a way we could understand, and their contribution has added value across our business.
Jenny G · Hudson Financial
Our Core Values
Three commitments that shape how we work, hire and hold ourselves to account.
Clients for Life
Act with the long term in mind
Actions are important; outcomes are more important
Communicate regularly; set accurate expectations and meet them
Don't be afraid to talk to people — relationships are hard to build over chat
Accountability, Honesty and Integrity
You are responsible for your actions
The team is responsible for the outcome, so ask for help when stuck
Tell it how it is; own your mistakes
Do what you say you are going to do
Happy
Enjoyable to work here — people want to turn up, with pride in what we do
Work hard; play hard
Celebrate success
Meet Your Tribe
Put faces to names and get to know your Tribe. Say hello to the leadership team — click any face to read their full story.
Jason developed a passion for the IT industry right from the start where he soon joined Netforce in 2000 with Scott and Jim. He worked in various small and large MSPs over the proceeding years and came to realize that the IT industry was not only consolidating but moving in the direction of creating silos between the various IT functions. This was leading to a decline in the client experience and a less enjoyable workplace for IT Staff.
Jason felt that both clients and staff would be given a better experience if the company was organised into smaller ”tribes”. These groups would consist of a group of diverse IT workers who focused on client outcomes rather than having isolated departments working on one thing.
This philosophy led to the creation of TribeTech in 2018. Jason leveraged his contacts early on, finding like-minded people to really get TribeTech moving in the right direction.
After university, Scott dove straight into the IT industry by working at IBM. Five years later, he left to co-found an IT consulting company, Netforce. Their first IT Managed Services agreement was signed in 1999, where Netforce proceeded to grow and was then sold to Dimension Data in 2010.
In 2014, Scott joined BigAir (ASX:BGL) to help establish and grow the Cloud and Managed Services side of the business.
Scott joined TribeTech in 2018 to build a ‘modern MSP’ using the learnings of the last 20 years about what to do (and what not to do). Scott is currently busy fulfilling TribeTech’s growth ambitions.
Scott is actively involved with Streetwork, a not-for-profit that mentor’s vulnerable young people to help them turn their lives around.
Scott has a Bachelor’s Degree in Applied Science (Computing) from QUT and an Executive MBA from AGSM/UNSW.
Jim entered the IT industry at Arthur Andersen in 1986, where he worked in Sydney, Singapore & Spain.
After 4 years, he moved to a merchant bank, Tri-Continental, and applied what he had learned. When the bank collapsed, he immediately found a job on a banking team at IBM. He met and started working closely with Scott, also at IBM.
2 years later, through a wild ride in the ‘90s, Jim and Scott formed Netforce together. Jim used his deep skills in Process Engineering to build the systems that enabled Netforce to grow. Netforce had 70 staff when sold to Dimension Data in 2010. Jim then worked directly with a small number of clients for several years before pursuing other adventures outside of IT.
Scott & Jason approached Jim to kick-start the building of processes into TribeTech. After 15 years at Netforce, they knew how they wanted to build a modern MSP and spent 6 months on the process before engaging clients.
Today, Jim continues to focus on processes within TribeTech and brings his depth of knowledge to our clients.
Jim has a Bachelor of Laws from Sydney University.
Lester's passion for IT started in year/grade 4 when he coded his first computer program on a Commodore64.
After leaving University, he joined multiple organisations, taking on roles that added to both his technical and management experience, including:
Head of the Microsoft Systems Department in a VAR
A Senior Communications Engineer role in an ISP
A Senior Engineer and Customer Support Manager roles at Trend Micro, Inc.
A Practice Associate at a mid-sized Architect/Engineering Practice in Dubai
In 2017, Lester joined BigAir (ASX:BGL) where he met Scott and Jason in the Cloud and Managed Services division.
Lester joined TribeTech in 2019, with the ambition to help make TribeTech grow and establish a Service Delivery Team that is a cut above the rest.
![CitationCertification-ISO27001_sml[13]](https://www.tribetech.com.au/hubfs/CitationCertification-ISO27001_sml%5B13%5D.png)
![Proud Member_Member[51]](https://www.tribetech.com.au/hubfs/Proud%20Member_Member%5B51%5D.png)
Kaseya